Public safety experts and grassroots activists involved with Twitter's Trust & Safety Council say they haven't heard from senior staff since 2018.
The council members who signed the letter to Twitter said they are still willing to work with the social media platform, and requested that Dorsey call them to clarify the council's role.
"We would therefore like to have a call with Jack as CEO to discuss this further as a council, and understand his vision for the council, as many of us have seen he continues to tweet in replies to challenges from users about the importance and reasons for the council existing. We trust that this is possible in a similar way Jack speaks on earnings calls," the letter reads.
"We've been discussing ways we can improve how we work with partners, experts, and advocates, including having conversations with our Trust and Safety Council members," Nick Pickles, director for policy strategy at Twitter, said in a statement to Wired."From those conversations, we've heard that one small, centralized group isn't reflective of Twitter's role in the world, so we're working on ways to hear more regularly from a more diverse range of voices.
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