Massachusetts officials have revealed the cause of a statewide 911 system outage that lasted for around two hours on Tuesday afternoon.
A firewall meant to bolster cybersecurity is being blamed for causing a two-hour disruption of Massachusetts’ 911 system. The Massachusetts Executive Office of Public Safety and Security said in a statement that a preliminary investigation carried out by its 911 Department and vendor Comtech "determined that the outage was the result of a firewall, a safety feature that provides protection against cyberattacks and hacking.
MASSACHUSETTS 911 EMERGENCY SYSTEM RESTORED HOURS AFTER OUTAGE, OFFICIALS SAY Comtech did not immediately respond to a request for comment Wednesday from FOX Business. "As the full review of the cause continues, Comtech has advised State 911 that they have applied a technical solution to ensure that this does not happen again," the Massachusetts Executive Office of Public Safety and Security said, without elaborating.
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Firewall to deter cyberattacks is blamed for Massachusetts 911 outageState officials say a firewall aimed at thwarting hackers is to blame for a 911 outage in Massachusetts.
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