Labor shortage: Europe's top hotel chain hires workers without résumés

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Labor shortage: Europe's top hotel chain hires workers without résumés
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Europe's top hotel chain is hiring workers without experience or even résumés because it's so desperate for staff

Alistair Berg/Getty ImagesSebastien Bazin said some Accor hotels were limiting restaurant hours because of staff shortages.Listen to The Refresh: Insider's real-time news podcast.

It means some hotels have been forced to widen their candidate pools — with Accor, Europe's largest hotel chain, turning to workers without experience or even résumés. Accor, which operates more than 5,000 hotels across its network of brands including Ibis, Mercure, Fairmont, and Swissôtel, has more thanSome days, Accor hotels have been forced to stop serving lunch or even completely close their restaurants because they don't have enough staff, Bazin said."There's no other solution," he told Reuters.

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