People who engage in random acts of kindness may not fully recognize the impact of their behavior on others
Scientists who study happiness know that being kind to others can improve well-being. Acts as simple as buying a cup of coffee for someone can boost a person’s mood, for example. Everyday life affords many opportunities for such actions, yet people do not always take advantage of them.
From one procedure to the next, the specific acts of kindness varied. For instance, in one experiment, people wrote notes to friends and family “just because.” In another, they gave cupcakes away. Across these experiments, we asked both the person performing a kind act and the one receiving it to fill out questionnaires. We asked the person who had acted with kindness to report their own experience and predict their recipient’s response.
Our research also revealed one reason that people may underestimate their action’s impact. When we asked one set of participants to estimate how much someone would like getting a cupcake simply for participating in a study, for example, their predictions were well-calibrated with recipient reactions. But when people received cupcakes through a random act of kindness, the cupcake givers underestimated how positive their recipients would feel.
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