The absence prompted one supervisor to call on the governor to intervene, highlighting the limitations of a local fix to a nationwide crisis facing the mental health workforce and the people they serve.
“It is time for the state government to step up and intervene with Kaiser,” said Supervisor Hillary Ronen, who called for the meeting. “This is so tremendously serious and our governor needs to intervene, end this strike and get this monster corporation to provide services that are being paid for.”
Instead, social workers like Ilana Marcucci-Morris, a union representative who oversees appointment triage, say patients continue to wait weeks and sometimes months before getting an appointment. There are 112 Kaiser clinicians working in San Francisco, according to data from the union. A total of nearly 70,000 city workers and retirees use Kaiser.
Union members say their workloads are unmanageable and point to high turnover among clinicians, along with persistent long wait times for therapy due to understaffing. San Francisco is also among the largest purchasers of Kaiser insurance on behalf of its employees. The City pays about $494.9 million annually to Kaiser for health insurance, according to data shared on Tuesday from the San Francisco Health Service System , which manages and monitors The City’s workforce health plans.
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