The employee warned the 'frequent shoplifter' that they 'will not be leaving tonight except in a trash bag' in a video with two million views.
Taking to the speaker, Essie announced:"Attention JOANN guests, the time is 9:23 and we are way past closing. You have the audacity to stay here and since you like it so much we have locked the doors. Our manager will come to have a very special conversation if we find you, but you will not be leaving tonight except in a trash bag, Have a good evening.""I really hope the guy's still here," said Essie to her colleague.
"We did not find him. We kind of searched the store, like in receiving, all the little nooks and crannies. We don't know where he went, so as far as we know, he did leave or he's in our ceiling panels somewhere," she said. "As someone who worked in customer service for one 10 years...I wish I could have made an announcement like this," commented one user.
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