The end of the grace period comes as some Jacksonville residents continue to get hit by unusually high bills.
The utility started the grace period back in July to help those struggling with payments.JEA said typically utility bills are at their highest during July and August months.
But utility leaders are offering some long-term relief. Starting next month, JEA is eliminating customer fees for using a credit or debit card. The company will also return deposits after a year instead of two years as long as you have a good payment history.
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