Tens of millions of cell phone users in Japan were unable to connect for most of the weekend in what’s believed to be the country’s worst-ever service outage.
Tens of millions of cell phone users in Japan were unable to connect for most of the weekend in what’s believed to be the country’s worst-ever service outage in terms of the number of lines affected.
The unprecedented outage impacted nearly 40 million customers, equal to about a third of the country’s population, national broadcaster NHK reported. It’s not entirely clear what caused the outage, though KDDI said it began when engineers were installing new equipment. Unable to make calls, do online banking, organize deliveries, book rides, and take advantage of the myriad of other services normally available to phone users, tens of millions of regular customers were left extremely frustrated.
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