Jaclyn Hill Is Finally Ready to Re-Launch Her Beauty Brand Months After Her Lipstick Scandal
embedded into their lipsticks. Moreover, others began speculating that mold and other alleged contaminants were spotted in their lipsticks—to note, that was never verified.
After the complaints spread like wildfire online, the brand initially told costumers that it would accept returned product and refund the purchase price with a new lipstick. But by late June , Jaclyn Cosmetics released another statement, claiming they would refund all of its customers, regardless if people loved or hated their product. The scandal, which was also dubbed"Lipstickgate," certainly shook Jaclyn to her core."My launch was a failure. It failed.
that she uploaded nearly two months after her line released."I was so confident that I was almost cocky. Because I was just like, 'This is gonna be the best thing people have ever seen."She continued,"It's important to me that you guys know how sorry I am, how embarrassed I am. It's been shocking." In that same video, she explained that she hired a completely new team and cut ties with the lab she launched her lipsticks with."In this past month, I have built an entirely new quality control team. I have brought on several different people for all different things," she said."As a CEO, as a boss, you don't get to sit and be like, 'Wah.' You have to start rebuilding.
The 29-year-old YouTuber also reassured her loyal followers that she would be coming out with new products when things cooled down and felt right.
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