She's refunding everyone, don't worry.
Angry fans started posting pictures of lipsticks with bumps, hairs, and little balls in them, with some lipsticks arriving completely damaged. And Jaclyn obviously knew that was a problem. Before going silent on social media for a little bit, Jaclyn posted atitled"My Lipsticks," but one look at the YouTube comments shows it didn't exactly sit well with fans. Now, she's rethought her approach and is giving the people what they want: their money back.
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