IRS reduces tax return backlog by 80% and is doing better job answering the phone says congressional report
WASHINGTON — The IRS has processed tens of millions of tax returns faster this year compared with past years while getting through to customer service on the phone is slowly improving, according to a report to Congress released Wednesday.
“Overall, the difference between the 2022 filing season and the 2023 filing season was like night and day,” Collins said. “It marks a return to pre-pandemic levels.” signed into law by President Joe Biden last year, the IRS received $80 billion for tax collection efforts. Agency leaders started using that money immediately to add employees to the IRS workforce, which had dwindled to 1970s levels through retirements, attrition and low pay that has not caught up with inflation.
Collins’ report said the IRS has tried to make do with the workers it has to achieve the Treasury Department’s goals for customer service, and that has led to other problems. For instance, now it takes an average of 15 months for the number of identity theft victim assistance cases to be closed. There are other nontax issues caused by identity theft that may take even longer to resolve, the report said. “The pandemic undoubtedly played a big role in delays, but policy decisions have also contributed to the problem,” it said. released details on how it planned to use its influx of money for improved operations, pledging to invest in new technology, hire more customer service representatives and expand its ability to audit high-wealth taxpayers.
Indonesia Berita Terbaru, Indonesia Berita utama
Similar News:Anda juga dapat membaca berita serupa dengan ini yang kami kumpulkan dari sumber berita lain.
IRS reduces tax return backlog by 80% and is doing better job answering the phoneThe IRS has processed tens of millions of tax returns faster this year compared with past years while getting through to customer service on the phone is slowly improving, according to a report to Congress released Wednesday.
Baca lebih lajut »
IRS reduces tax return backlog by 80% and is doing better job answering the phoneThe IRS has processed tens of millions of tax returns faster this year compared with years past, and getting through to customer service on the phone is slowly improving. That word comes in a new report to Congress from the National Taxpayer Advocate. But there's a huge need to update the agency’s information technology services and have more workers answering calls. Still, it’s a vast improvement after years of backlogs and decades of underfunding. The office's latest update on IRS operations says the agency cut its backlog of unprocessed paper tax returns by 80%, from 13.3 million returns at the end of the 2022 filing season to 2.6 million at the end of the 2023 filing season.
Baca lebih lajut »
Himalayan glaciers could lose 80% of their volume if global warming not controlled, study findsA new report from a Nepal-based research organization finds that water security for nearly 2 billion people living downstream from the Hindu Kush Himalayan ranges will likely be threatened by the end of this century if global warming is not controlled.
Baca lebih lajut »
Himalayan glaciers could lose 80% of their volume if global warming not controlled, study findsA new report from a Nepal-based research organization finds that water security for nearly 2 billion people living downstream from the Hindu Kush Himalayan ranges will likely be threatened by the end of this century if global warming is not controlled.
Baca lebih lajut »
Himalayan glaciers could lose 80% of their volume if global warming not controlled, study findsGlaciers are melting at unprecedented rates across the Hindu Kush Himalayan mountain ranges and could lose up to 80% of their current volume this century if greenhouse gas emissions aren’t sharply reduced, according to a new report.
Baca lebih lajut »
Himalayan glaciers could lose 80% of their volume if global warming isn't controlled, study findsA new report from a Nepal-based research organization finds that water security for nearly 2 billion people living downstream from the Hindu Kush Himalayan ranges will likely be threatened by the end of this century if global warming is not controlled.
Baca lebih lajut »