Randall Stephenson, CEO of WarnerMedia parent AT&T Sunday tipped his hat to the division’s CNN, said AT&T data usage has surged and it’s not charging for overages or cutting off…
The telecom and media giant has 90,000 employees working from home and thousands more on leave – for which it’s paying them for up to 160 hours and possibly more depending on the situation,” he told Brian Stetler, host of CNN’sTo help cash-strapped consumers and small businesses, AT&T is waiving data caps, overage fees, late fees and ” won’t cut off your service,”’
Stephenson said mobile traffic and wifi usage is way up as so many work from home, adults, and kids with schools closed. “When U.S. businesses sent everyone home it changes traffic patterns” but “the infrastructure is holding up quite well.” He said he thinks society will emerge from the pandemic with new awareness of how technology can keep things functioning and people connected.
In response to a question, he said “it’s hard to say” if the circa $2 trillion aid package to the country being worked out by Congress and the White House will be enough. “I don’t think we are going to know. … We need to be big and bold. It may not be as precision targeted and we need to help the consumer and small business … and more stressed areas like the airlines. So we think directionally its in the right place. .. It’s hard to say if it’s enough. But it’s big and bold.
Stephenson noted that AT&T has tens of thousands of front line workers who stay out and on the ground during emergencies “making sure things function, especially for our first-responder communities. He said a network initiative – a public-private partnership between AT&T and the First Responder Network Authority to make sure that first responders all over the country are connected is being tested for the first time during this crisis and proved successful.
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