How working at a suicide prevention hotline completely change my perspective on mental health.
I've always thought of myself as a great listener, but when I started training to take calls for the National Suicide Prevention Hotline, I quickly realized I had a lot to learn.
I was nervous when it came time to answer my first call, and I still get nervous sometimes. I'll constantly question myself: Did I really help them? Are they going to be able to follow through with the plan of action we developed? There are some situations I hear about on these calls that admittedly make it difficult to relate to the person on the other end. That's because I've never had to go through what they are describing.
That's why it's that it's so important to check in with people you know. Risk the awkward conversation. Ask if they're okay or if they might find it helpful to talk to someone. What was originally an effort to improve my grad school prospects ended up benefiting me in ways I could never have imagined. After every four-hour shift, I leave the suicide crisis center feeling renewed because I've helped someone, even if I personally had a difficult time on the call. It's given me another purpose in life, and I feel like, overall, it's helped me become a better human.
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