Walmart's secret weapon in its quest to outmaneuver Amazon has rejuvenated the giant retailer
"We think they have been successful," Nelson said. "They have found their footing in e-commerce and focus — and that's mostly grocery so far. They've been spending a lot of capital expenditures, and it will pay off in higher same-store sales growth."
About half of Walmart's U.S. sales are in groceries, or consumable goods, Gutman said. But Witcher points out that the 2% of U.S. grocery sales now made online, where most consumers shop only occasionally, has far more room to grow than the 15% of sales made online overall. "For Amazon to win would require a substantial investment, especially in refrigeration," Nelson said. "And they don't seem inclined to do that, because Amazon Web Services is a much higher-margin business.''
The service will roll out first in Vero Beach, Florida; Pittsburgh; and Kansas City, Missouri, with a potential reach of 1 million customers, the company said. A pilot test of automated vehicle grocery delivery in Arizona was announced in July.In the stores, efforts like using artificial intelligence to monitor meat inventory and technology that lets associates stack groceries to the stores' ceilings are expected to help the online business as well.
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