Expressing strong emotions rarely helps to address the challenge at hand. It also leaves a bad impression.
. For example, you might think, “This is not going well…I’m now not likely to get the raise/promotion I was looking for.”
There could be many reasons why a person might be argumentative, critical, or impatient. They could be having a bad day, or maybe that’s. Or they want to test the quality of your thinking, arguments, and evidence because they consider the topic to be important. Focus on the topic at hand rather than getting wrapped up in analyzing their body language or words. Use a structured approach to understand the strength of their perspective:What is the basis for their position? What is theHow convincing is their point, and how much does it challenge my proposal?You might also be tempted to justify your perspective and defending your position. But this diminishes your stature. You resign yourself to losing the argument, saying less and less.
Consider this difficult situation a test. You want to show your ability to respond and engage confidently as if it was aIdentifying common ground with the other person. “Am I right when I say that we agree on […]?”
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