How not to sound like a jerk (and communicate effectively) over Slack and email, according to a linguistics expert. (via CNBCMakeIt)
, office interactions, meetings and water cooler conversations have gone totally digital. While messaging platforms like Slack and Zoom make communicating easier than ever, they can also make things awkward.
This is normal when you're instant messaging, because "you are relying on what seem like completely literal cues, and you don't have feedback like facial expressions, tone of voice or other nonverbal signs that we use constantly when we communicate face-to-face or on the telephone," Squires says. If you are going to use punctuation on Slack, just make sure that it conveys something, McCulloch says. For example, an exclamation point to show genuine excitement, or a question mark to indicate a rising tone of voice or dubiousness, she says.Using emojis can add a bit of levity to your work conversations, which people need right now. When it comes to work conversations, just insert them like you would a hand gesture in a normal conversation, McCulloch says.
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