Treating a colleague with respect, empathy, and the appropriate level of concern when they’re out sick can be delicate. It’s particularly hard when you don’t know what the problem is — read CharlotteCowles's guide on how to deal
, a platform that provides emotional health tools for individuals and workplaces. Pointing out silver linings can make people feel more alone if they can’t find it in themselves to be upbeat. “It’s not our responsibility to fix other people’s problems or pain,” she says. “Focus instead on just being a presence for them if they need it.”
You can still be supportive from a professional distance. “I recommend offering help in a way that allows them to opt in,” says Dr. Anhalt. Be specific. Broad questions can be overwhelming to someone in distress. Instead, Dr. Anhalt recommends trying something like “Let me know if it would help if I took X project off your plate.” Be gracious if they say no, and most importantly, don’t offer anything that you aren’t prepared to give.
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