Calls to the 988 Suicide and Crisis Lifeline have surged in Texas and the U.S. since its launch last summer, highlighting the demand for mental health services in the wake of the pandemic.
highlighting the demand for mental health services in the wake of the pandemic and the related workforce challenges.
Wayne Young, CEO for The Harris Center, said he thinks the lifeline is a successful and impactful resource, especially following a pandemic that affected mental health for many people. Texas has been keeping up with the demand with funding and resources from state and federal partners, Battle said. But hiring and retaining the workforce for an emotionally demanding job with night and weekend hours remains a challenge.
Additionally, the agency has already used more than $3 million in planning grants awarded in 2020 and 2021 to build capacity for the lifeline, according to HHSC.Texas Children's adds behavioral health resources as ER mental health admissions surge The job can be very rewarding, too, Battle said. Sometimes people call back to express their appreciation for the person who listened or counseled them through a difficult moment.EXPERTS WEIGH IN:The crisis line offers help to people experiencing suicidal thoughts and acute mental health crises. Counselors can provide information and connect callers to local resources and agencies.
"In this society, I think we really crave connectivity," Battle said."That's not always an easy thing to do. So having a service like 988 available when people are feeling very isolated or alone or scared or anxious is important."
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