Incentives are being used by businesses to lure workers back to hotels, restaurants and pubs.
The closure of businesses and furloughing of staff at the start of the pandemic is thought to have contributed to workers in the industry considering a change in career, which has led to a shortfall.
Heaneys restaurant in Cardiff is one business providing accommodation for staff after office space above its premises in Pontcanna was renovated into a three-bed flat. "But in the long term, they're not going to stay. So you've spent time, energy and money on their training, but you're going to lose them."
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