Financial firms need to take more cues from Silicon Valley, says Charles Schwab Corp. Chief Executive Officer Walt Bettinger. Consumers want their banks...
CEO Walt Bettinger also discussed the difficulties of stitching together two big companies during an era of remote work.6:00 AM on Jan 24, 2022 CST
“The expectations for clients of the experience they have at their financial-services company is formed by the experiences they have at Uber, DoorDash or Amazon,” Bettinger said. We’re just dealing with overall trends that the pandemic probably accelerated. The willingness of clients to engage in multiple ways, as opposed to simply in person, is something the pandemic has pushed along. Client expectations are being formed by their experiences outside of financial services. They’re comparing financial-services firms to Amazon or Uber, and they’re looking for those types of experiences.
Indonesia Berita Terbaru, Indonesia Berita utama
Similar News:Anda juga dapat membaca berita serupa dengan ini yang kami kumpulkan dari sumber berita lain.
The Dread of Getting Dressed.xwaldie on reopening her closet for the first time in over a year: “I could not shake the feeling that I’d disturbed a tomb.”
Baca lebih lajut »
Covid: PM faces crucial week and nightclubs reopen in ScotlandFive things you need to know about the coronavirus pandemic this Monday morning.
Baca lebih lajut »
Russian tech and political executives denounce crypto ban proposalTelegram CEO Pavel Durov wrote that the proposed ban on crypto would “destroy a number of sectors of the high-tech economy” in a recent post on his massaging platform.
Baca lebih lajut »
How Might Digital Marketing Look in 2030? | HackerNoonAI and machine learning are two technologies that are transforming just about everything. Here's how they will disrupt marketing within the next 10 years.
Baca lebih lajut »
Analysis | Four things experts say the Biden administration can do to rein in the pandemicThe Health 202's Rachel Roubein and Theo surveyed experts and asked what more the Biden administration could do to end the seemingly neverending pandemic.
Baca lebih lajut »
Pandemic or Not, Here's How Each Zodiac Sign Best Relaxes, According to Susan MillerPandemic or not, here’s how each zodiac sign best relaxes
Baca lebih lajut »