A spokesperson for Harrods said that this policy is in place to cope with the overwhelming demand for its Christmas grotto.
Harrods came under scrutiny this week after reports surfaced that it is reserving visits to its famous Christmas grotto to customers who spending more than $2,500 at the high-end shop over the course of the year. The Guardian was first to report the news. Customers are complaining that it's ruining the spirit of Christmas and Harrods is behaving like"the Grinch." Harrods limited grotto tickets to its biggest spenders for the first time in 2018, which resulted in a backlash.
Harrods came under scrutiny this week after reports surfaced that it is reserving visits to its famous Christmas grotto to customers who spending more than $2,500 at the high-end shop over the course of the year. The Guardian was first to report the news. Customers are complaining that it's ruining the spirit of Christmas and Harrods is behaving like"the Grinch." Harrods limited grotto tickets to its biggest spenders for the first time in 2018, which resulted in a backlash.
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