Hands off borrowers’ contact list, lenders told

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Hands off borrowers’ contact list, lenders told
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The National Privacy Commission said it has amended the guidelines on the processing of personal data for loan transactions, adding stricter provisions on mobile phone camera and contact list access sought from borrowers. | AldenMonzonINQ /PDI

“Online lending applications must have separate interfaces where borrowers can provide character references and guarantors of their own choosing,” the NPC said in its circular.

The NPC has also required these lending and financing companies, or persons acting as such, to submit a complete list of the names of all publicly available applications owned by them as part of their registration with the commission. A number of online lending firms have been blacklisted by the Securities and Exchange Commission due to unfair debt collection practices, including shaming on social media and issuing death threats. In some cases, lenders shame borrowers who could not pay by texting the people on the latter’s mobile contact list.The new circular also tightens the guidelines when lending firms ask for access to the contact list or cameras of borrowers during the loan application process.

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