The government must ensure no subscriber loses the right to communicate while implementing the new SIM registration law, says the advocacy group Digital Pinoys. SIMRegistration
MANILA, Philippines – Advocacy group Digital Pinoys urged the government to make SIM registration “hybrid” instead of purely online, as glitches and other difficulties continue to hound the days-old process.
“The government needs to implement a hybrid registration process – physical registration and online registration – to assist subscribers with special needs, those without internet access and smart gadgets and those without IDs,” Gustilo told Rappler. For many subscribers, however, the registration process was far from smooth. The Department of Information and Communications Technology , which has launched a 24/7 service for SIM registration complaints, reported it had already received a total of 481 complaints as of December 29.
NTC Deputy Commissioner Jon Paulo Salvahan said telcos will offer assisted SIM card registration services in their branches. In an interview with TeleRadyo on December 28 Salvahan noted that DITO already offers in-store assistance for SIM card registration, while Globe will offer this starting February 2023. Smart also allows its users to register their SIM cards in their branches.
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