“Several customers were able to access the site and register between 4 a.m. and 7 a.m. but the portal temporarily went offline as the site is being optimized,” Globe said.“Globe aims to have the online platform back up within the day,” it added.
Globe Telecom Inc. said its SIM registration went offline on Tuesday morning as it optimizes the website for better customer experience.
“Several customers were able to access the site and register between 4 a.m. and 7 a.m. but the portal temporarily went offline as the site is being optimized,” Globe said.The company said its Globe Prepaid, TM, Globe At Home Prepaid WiFi, Globe Mobile WiFi, and Globe Business prepaid customers have until April 26, 2023 to register.
“We would like to thank our customers for going in to register early. Technical teams are working double time so the online platform can go live before the day ends. Rest assured that we are optimizing our systems to give you a better registration experience. We’d also like to remind our customers that there is enough time to register,” said Yoly Crisanto, Globe chief Sustainability and Corporate Communications officer.
Data and information of existing Globe Postpaid, Globe Platinum, and Globe Business postpaid customers are already included in the Globe registration platform, according to the telco.
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