Thousands of mobile phone users were unable to register their SIM cards on the first day of mandatory registration as technical glitches—and the sheer number of users—bogged down online portals set up by telecommunications companies to accept their- READ:
technical glitches—and the sheer number of users—bogged down online portals set up by telecommunications companies to accept their information.Infographics help mobile phone users navigate the SIM registration site set up by a local network provider at a mall in Malate in Manila on Tuesday, Dec. 27, 2022.Globe, with about 87 million subscribers, launched its SIM registration portal early on Dec. 27, in compliance with the law but had to take the site offline just a few hours after going live.
“Globe is committed to make SIM registration easy and convenient for its 87.9 million customers. However, it is very unfortunate that we discovered potential minor vulnerabilities in our microsite that require careful patching in order to prevent any serious threat to customer data,” Globe said in a statement Tuesday evening.
The online registration will be free of charge and will require customers to provide their personal information and a government-issued identification card. Minors are expected to register under their parent or legal guardian’s name along with any government-issued ID of the parent or guardian, and the consent of the minor’s parent or guardian to register the SIM. Multiple SIM cards can be registered under one name.
“All systems go for the SIM registration. It will only take three minutes to register,” she said in a radio interview. DICT Spokesperson and Undersecretary Anna Mae Y. Lamentillo said that the first two weeks of the implementation of the SIM registration is considered as a test period, during which some glitches or technical issues are expected as the public telecommunications entities fine tune their respective processes.
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