Amazon agreed to pay over $30 million to settle allegations that its Ring and Alexa divisions enabled illegal surveillance by employees and hackers.
to settle allegations by the Federal Trade Commission that the company’s Ring and Alexa divisions violated customers’ privacy by enabling illegal surveillance by employees and hackers.
The FTC filed a complaint accusing Amazon’s Ring video doorbell unit of violating the FTC Act, which prohibits unfair or deceptive business practices. According to the complaint, Ring ― which marketed itself as a home security camera ― deceived its customers by allowing employees and contractors to access customers’ videos without consent., one Ring employee viewed thousands of videos from over 80 different female users from cameras labeled for use in intimate spaces like bedrooms and bathrooms.
The FTC said that bad actors also used Ring cameras’ two-way functionality to harass and threaten customers, including elderly individuals and children, whose rooms were monitored by Ring cameras. Hackers “taunted several children with racist slurs, sexually propositioned individuals, and threatened a family with physical harm if they didn’t pay a ransom,” the agency said.
Separately, Amazon agreed to pay a $25 million settlement after the FTC accused the company of violating the FTC Act and the Children’s Online Privacy Protection Act by
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