Canceling your cable is apparently even harder than moving.
If you've ever tried canceling your cable service, you'll be in tears watching this sketch from"Saturday Night Live."Kieran Culkin, portrays a man named Brad moving out of his New York City apartment who simply wants to cancel his Spectrum cable service. But it's apparent from his first interaction with a creepy customer service representative named Mattais, played by"SNL" cast member Mikey Day, that this isn't going to be easy.
When Brad explains he wants to cancel his cable, phone agent Mattais offers to add a phone landline to his package. "No, I'm good. I just need to cancel the cable," Brad says."I tried to do it online, but they said I had to call." After prying into the reason for the breakup between Brad and his girlfriend that's the reason for Brad's move, Mattais provides an incomprehensible telephone reference number, even though Brad doesn't have a pen, and then transfers him to a cancellation agent.
"Your call is important to us and will be answered in the order that we feel like," says the prerecorded agent's voice on the hold line.
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