A Fairmount man says when he called 911, the operator hung up on him before sending help. Residents say this is not the first time 911 has failed them. RossDiMattei reports
PHILADELPHIA — When you call 911, you expect the call to be answered and help to be on the way in a hurry. But some Fairmount residents dealing with rising crime in their neighborhood say that’s not necessarily the case.
A Fairmount man who did not want to go on camera says a man harassed and threatened him as he was leaving his home early Thursday morning. “How could we not have people answering a 911 call? Like, pull from some other department that isn’t as important. 911 is like the most important thing we have, most important. We’re trained to dial that number when there’s an emergency. And if you dial that number and nobody answers, what are you supposed to do?” Brannon said.
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