Call handlers will assess if patients need an ambulance or if they could be treated at home.
The way emergency calls are responded to is set to be overhauled across the Isle of Man in early 2024, Manx Care has said.
The triaging system is currently being piloted during daytime hours in the emergency services joint control room.She said currently 90% of those calling 999 were taken to hospital, which was "no longer contemporary or relevant or cost effective". One-off transformation funding for the new system of urgent and emergency care has been secured to allow for the changes.
But Ms Cope said she need to "absolutely stress" that "if you need an ambulance, you will get an ambulance sent to you".
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