X is promoting Community Notes to solve its disinformation problems, but some former Twitter employees and people who currently contribute notes say it’s not fit for that purpose.
On Saturday, the company wrote on its own platform that “notes across the platform are now being seen tens of millions of times per day, generating north of 85 million impressions in the last week.” It added that thousands of new contributors had been enrolled in the system. However, a WIRED investigation found that Community Notes appears to be not functioning as designed, may be vulnerable to coordinated manipulation by outside groups, and lacks transparency about how notes are approved.
And while Benarroch says “Community Notes were designed to tackle misinformation on X,” Roth says their original intention was not to perform that task alone. “The intention of Birdwatch was always to be a complement to, rather than a replacement for, Twitter's other misinformation methods,” says Roth.
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