A Houston Public Works spokesperson said these particular readers have vastly overestimated the amount of water homes in west Houston are actually using.
The video above is from a previous report.
Henry Moreida, who lives in the west Houston area, said his water bills have been all over the place for the last few years. They hope to replace most of those 500,000 over the next five years, but said supply-chain issues and manufacturer problems have them behind schedule. Public works said this is what you need to do if you think this is happening to you, but to keep in mind that they're talking only about wildly-changing bills and not increases due to recent water-rate hikes approved by city council.Houston Public Works websiteOnce you've alerted them, they said you need to ask for an administrative review in order to get the high bill investigated.
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