The Department of Science and Technology (DOST) together with the Technological Institute of the Philippines (TIP) has launched a secure and convenient solution for last-mile parcel deliveries called the DALA Smart Lockbox system. ManilaBulletin READ:
According to DOST, this was developed in response to the increasing logistical problems experienced by retailers and customers in the e-commerce industry.
DALA Smart Lockbox is a system of reception boxes that serves as a drop-off area for the courier service personnel and a collection point for the customer as an alternative to home delivery options. It will be strategically placed in public areas such as apartment complexes, offices, transit stations, and shopping centers.
It added that this, in turn, can lead to increased business sales, as customers are more likely to choose retailers, who offer more reliable delivery options. “As we continue to move towards our new normal, more consumers will probably recognize the convenience of shopping online and having it delivered to their doorsteps. The creation of DALA will give them security and ease their fear of losing their parcel. Fifty-four percent of Filipino consumers made their first online purchase during the pandemic, and most still intend to do so,” he said.
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