Here’s the inside story of the executive chaos at Disney over the past few years — and how it could shape the fate of the iconic entertainment company.
However, Chapek saw two major problems with the streaming operation. First, he believed there were too many people making decisions about what content was slated for Disney+. Iger and Mayer hadto Agnes Chu, senior vice president of content, and Ricky Strauss, president of content and marketing for Disney+. Both Chu and Strauss have since left Disney.
Alan Bergman, chairman of Walt Disney Studios, at the D23 Expo, Sept. 10, 2022. Bergman lost some decision-making power under Chapek. Chapek had a series of meetings with Iger to discuss the restructure, including conversations in Iger's Brentwood house and walks around the neighborhood. Despite the unaddressed tensions between the two, the conversations were cordial, according to people familiar with their interactions.
As agents and major Hollywood players realized Daniel was Disney's new power broker, his inexperience in the entertainment world surfaced in ways that embarrassed some colleagues. He'd enlist several members of his communications team to help him navigate the red carpet at premieres, causing some executives to chuckle about his self-importance.
Chapek was trying to rearrange the company at a time when nearly all employees were working from home. Virtual meetings ballooned in size. Conversations became unwieldy. Junior executives from Daniel's distribution team, who were involved in meetings because ESPN+ was being sold alongside Hulu and Disney+, asked questions of league officials that exposed their lack of business knowledge.
Zenia Mucha, who had been Disney's head of communications since 2002, before Iger started as CEO, took a more active approach. Reminding Chapek of his predecessor's legacy and stature, she urged him to portray a united front with Iger. Chapek told colleagues he was finally feeling more comfortable in the job. More specifically, Chapek felt as though Iger had lost his path to return.
Chapek viewed Johansson's contract as a creative issue and therefore Iger's territory. Iger had a long relationship with Lourd and knew Johansson. This was his arena. Yet, both Iger and Chapek disagreed with the tone of the statement, according to people familiar with the matter. Neither one stopped its release because each believed the other should be in charge.
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