Imagine waiting for a much-needed direct deposit only to find it was sent to somebody else. What do you do? What can you do?
Imagine the frustration — imagine the worry — if your direct deposits were sent to someone else.
That's exactly what happened to an NBC 7 viewer named William, who called NBC 7 Responds looking for help to get his money back.William admitted it was his mistake when he set up the direct deposit incorrectly, causing it to be sent to someone else’s account, but undoing that mistake proved to be a daunting task. Sign up for NBC San Diego newsletters.
In March, William typed in the wrong bank account number on a direct-deposit form, only to realize later that was why his Social Security payment had not been deposited. Trying to fix the situation, he contacted the SSA and his bank, Chase.The Social Security Administration asked Chase — which had received the money and transferred it to the account number NBC 7's viewer specified — to return the money.
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