The Department of Education (DepEd) continues to receive complaints of possible child abuse incidents after launching a national helpline last year.
The Department of Education continues to receive complaints of possible child abuse incidents after launching a national helpline last year.
As part of its efforts to provide safe spaces for learners, Vice President and Education Secretary Sara Duterte led the formal launch of the “Learner Rights and Protection Office” website and a national hotline in November 2022.The national hotline called the “Learners Telesafe Contact Center Helpline” allows DepEd to receive child protection complaints from learners through landlines, e-mail, and messages through its Facebook page.
“I am now asking for data because we will now be monitoring how fast we are resolving these reports,” Poa said in a mix of English and Filipino. “We are verifying this because we cannot just take the complaints on their face. We’re still investigating and trying to find out — that’s the job of our LRPO,” Poa said.
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