The Department of Transportation is investigating whether Southwest knowingly scheduled more flights than it could handle, causing mass cancellations.
Southwest Airlines has canceled 62% of its flights Wednesday, or about 90% of all flights canceled across the U.S.The U.S. Transportation Department said Wednesday it is investigating whether Southwest Airlines deceived customers by knowingly scheduling more flights in late December than it realistically could handle.The department said that scheduling too many flights would be considered an unfair and deceptive practice under federal law.
Southwest said its holiday schedule "was thoughtfully designed" with "a solid plan to operate it, and with ample staffing." Dallas-based Southwest eventually resorting to cutting its schedule by about two-thirds to reset crews and planes, which it did successfully.
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Department of Transportation investigating December flight cancellations at SouthwestThe federal government is investigating whether Southwest Airlines knowingly scheduling more flights than it could handle in December, when it ended up canceling nearly 17,000 flights.
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US investigating December flight cancellations at SouthwestThe federal government is investigating whether Southwest Airlines knowingly scheduling more flights than it could handle in December, when it ended up canceling nearly 17,000 flights.
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US investigating December flight cancellations at SouthwestThe U.S. Transportation Department said Wednesday it is investigating whether Southwest Airlines deceived customers by knowingly scheduling more flights in late December than it realistically could handle.
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DOT Probes Southwest Airlines Scheduling After Holiday-Travel MeltdownBreaking: Southwest Airlines is under investigation by the Transportation Department over its flight scheduling in the wake of its holiday meltdown last month
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Southwest Airlines is subject of federal probe after holiday meltdownThe U.S. Transportation Department is probing Southwest Airlines Co.’s scheduling in the wake of its holiday meltdown last month, examining whether...
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