Customers are loving Costco. But Walmart? Not so much, new survey says.
of general merchandise retailers with a score of 82, up one point from the year before, when it also placed first.with a score of 70, down one point from its last-place finish the year before. The survey ranked 19 leading brands. Smaller brands got a combined score of 77.
Wholesale membership clubs fared better than other types of general retailers, with Walmart-owned Sam's Club and BJ's Wholesale Club coming in second and third place behind Costco with 81 and 80 points, respectively.
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