For service workers economically affected by the virus, any relief is lifesaving.
With the threat of economic hardship looming for some workers as businesses close across the country, some of the largest companies are waiving late fees, forgiving missed payments and expanding services.
For service workers like Simone Swanson, 22, any relief is lifesaving. Swanson, who lives in Bloomington, Indiana, works three jobs to pay for school and living expenses as a server at a pizza restaurant, as a server at a restaurant on Indiana University's campus and as a babysitter. But as of Monday, bars, nightclubs and restaurants will be closed for in-person patrons through the end of March, leaving her with no income.
Story continuesApple Card will relieve its customers of their March payments after they enroll in the company's customer assistance program. American Express will discuss payment options and financial hardship programs with customers who are having trouble making payments and won't require physical proof of difficulty to enroll. Wells Fargo and Capital One will also offer fee suppression, minimum payment assistance and deferred loan payments depending on a customer's needs.
A group of broadband and telecommunications companies, including AT&T, Comcast, Charter, Cox, Google Fiber, Sprint, Verizon and T-Mobile, signed a pledge last week to postpone termination of services for the next 60 days for customers unable to pay their bills because of the outbreak. Comcast is the owner of NBCUniversal, the parent company of NBC News.
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