City of San Antonio audit finds ACS not monitoring rescue groups well enough

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City of San Antonio audit finds ACS not monitoring rescue groups well enough
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A recent City of San Antonio audit found Animal Care Services has not been monitoring some of its biggest rescue group partners well enough.

Of the 9,437 animal rescue groups pulled from ACS in FY 2023, nearly half were by one of those eight groups. San Antonio Pets Alive , which is the primary rescue partner, pulled 3,644 of them. “Without appropriate monitoring,” the audit report states, “the health and safety of these animals may be at risk once they leave ACS’ custody.”

Assistant to the Director Shannon Oster-Gabrielson told KSAT that has already made changes and has a new contract coordinator position that will “handle a lot of things that were noted in the audit.”“So some of the things they said in there that sounded alarming at first, it’s really not. We’re doing the work; we’re just not documenting the work,” Oster Gabrielson said.

However, Gabrielson acknowledged ACS had realized around the time of the audit that it needed to do site visits.

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