This is one of several similar incidents that have been reported recently across the country.
at a local location last week — and she captured the incident on camera. Natyana Muhammad, 29, posted the video on Twitter, beginning her caption with “PLEASE RETWEET.”
Confused by the occurrence, which felt deliberate, she decided to approach the mascot in case it was a misunderstanding, saying, “I actually tapped Chuck E. on his arm to let him know that Safa was standing right there, and he ignored me,” Muhammad toldMuhammed also shared that she then approached the manager regarding the incident, to which the person implied it was likely not intentional.
The company then released a formal statement to NBC News, sharing they are “saddened when any family or child has a less than perfect experience” and thanked the family for “giving the onsite manager an opportunity to apologize and address their concerns in person.”
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