A Chick-fil-A operator divided his staff of 38 into two groups and alternated weekly schedules into three-day blocks of 13- to 14-hour shifts.
MIAMI - The labor shortage has a lot of businesses struggling to find employees, but a Miami Chick-fil-A owner-operator said he may have discovered the secret sauce for staffing.
Justin Lindsey’s recipe for attracting employees was his idea to switch his employees to a three-day, 14-hour work week. Not too long ago, business was booming for Lindsey, but his employees were getting burned out. He said some of them were working 70 hours a week. So earlier this year, he overhauled the weekly schedules. He divided his staff of 38 into two groups and alternated weekly schedules into three-day blocks of 13- to 14-hour shifts.
Since making the change, Lindsey said he has been deluged with applications and is also seeing 100% retention at the management level.
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