Local carriers are reworking their flight frequencies and routes, as well leasing more aircraft to be able to cope the global shortage in aircraft spare parts that have been blamed for the seemingly inordinate amount of flight cancellation. Know more:
Among the steps taken by the carrier is the reduction of scheduled flights until the third quarter this year, leasing three to four planes as spares for its current fleet, and enhancement of its customer care and recovery policy, to ensure guests are adequately informed of the changes in their schedules and the options they can take to address those changes.
She added that since January, the carrier has had to reduce its flight schedules, cancel at least seven days prior to the flight departure, lease additional aircraft , as well as purchase additional aircraft. He also said the Air Passenger Bill of Rights issued in 2012 removed the cap on overbooking, which is usually 10 percent above the number of flight seats, because it was thought the “compensation package” airlines are required to offer inconvenienced passengers was a “deterrent” to the practice.
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