Friday's massive network outage disrupted nearly every aspect of daily life, highlighting the perils of Canada's effective telecom monopoly and sparking a backlash against Rogers' dominance.
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"Because of the Rogers outage, millions of Canadians couldn't call 911 yesterday. Hospitals couldn't call in staff. There was no way to call families so that they could say goodbye to their loved ones at end of life," tweeted Amit Arya, director-at-large at the Canadian Society of Palliative Care Physicians.
The disruption could prompt the Competition Bureau, which generally assesses mergers based on their impact on price, to look more closely at other considerations such as quality and service, said consumer rights groups. "I don’t think this issue will impact the merger because I am not sure how the Competition Bureau can account for risk of bigger outage,” Bedner said.
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