Can’t open certain sites with T-Mobile? This may be why

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Can’t open certain sites with T-Mobile? This may be why
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The OpenDNS error may be due to an upgrade to T-Mobile’s Web Guard filtering service

If you are a T-Mobile customer and receive an OpenDNS error when you try to visit a website while on 4G/5G, you are not the only one with such a problem. Many T-Mobile customers have recently reported receiving the error when visiting certain sites, and Web Guard, T-Mobile's filtering tool, may be to blame., T-Mobile has recently upgraded the security of its Web Guard filtering system.

T-Mobile has also updated its internal Web Guard information page to show the levels of filtering. Here is a table that shows what types of content categories are being blocked by T-Mobile's Web Guard:If you are affected by the OpenDNS error, contact T-Mobile support and ask them to disable Web Guard. You can also turn off Web Guard via the app or through My T-Mobile. If FamilyMode is enabled, you will need to enter the FamilyMode section.

It is worth mentioning that it is highly unlikely that T-Mobile is actively enabling Web Guard for its customers. The presumption is that some T-Mobile customers already had Web Guard enabled, and it is only now, because of the upgrade, that they have noticed that. Web Guard is a free service accessible to T-Mobile customers. Based on three levels of filtering, it will block inappropriate or adult content from being seen or accessed.Get the most important news, reviews and deals in mobile tech delivered straight to your inbox

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