Defining the News
A manager at artificial intelligence firm OpenAI caused consternation recently by writing that she just had “a quite emotional, personal conversation” with her firm’s viral chatbot ChatGPT.
A team from Massachusetts Institute of Technology and Arizona State University asked more than 300 participants to interact with mental health AI programmes and primed them on what to expect. “From this study, we see that to some extent the AI is the AI of the beholder,” said report co-author Pat Pataranutaporn.
Separately, a US nonprofit called Koko ran an experiment in February with 4,000 clients offering counselling using GPT-3, finding that automated responses simply did not work as therapy.His findings were similar to the MIT/Arizona researchers, who said some participants likened the chatbot experience to “talking to a brick wall”.
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