Audit finds welfare priorities in conflict
for years. The auditor found that the city's animal welfare priorities are in conflict: AAC has consistently maintained or exceeded Austin's pioneering goal of adopting out or transferring 95% of its animals , but doing that as an open-intake shelter and providing quality care are too many balls to juggle. AAC's success at maintaining a no-kill policy has"come at the expense of animal care.
During surprise visits, the auditor found concerning conditions at the shelter: Some animals were too big for their pop-up crates and did not have space to move around, contributing to stress and the spread of disease. There aren't enough staff members per animal according to national standards, resulting in haphazard cleaning without proper protective gear, further worsening the spread of disease.
“As the number of animals in the shelter increases, the amount of time, attention, and space each animal can have goes down.” There has long been pervasive distrust between the community, AAC, Austin Pets Alive!, and city leaders.
By the end of next year, the auditor's recommendations – which AAC management and Council have agreed to – are for AAC to develop a new strategic plan to balance all of its priorities, not just maintaining no-kill. AAC has agreed to improve its data tracking, better train its volunteers, develop a strong sanitation plan, and work with a third party to repair its relationship with the community by holding regular meetings with stakeholders so they can suggest shelter improvements.
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