Linda Flynn is a PGW customer who pays her bill online. The issue arose when she meant to pay $48.63 for her monthly bill but accidentally typed in $4,863. But the Call for Action volunteers were able to help.
If you have a consumer problem, contact the Action News Troubleshooters who are supported by Call for Action.
And some of our CFA volunteers have been working hard throughout the pandemic. We have the story of one viewer who got back thousands of dollars from her gas company. Flynn says she put a stop payment on it but the charge went through anyway and PGW applied it to her account as a credit even though she wanted her money back.
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