Several labor groups opposed the government’s order for business process outsourcing or call center workers to return to office by April 1, saying it did not give any assurance that BPO workers would be safe from the virus and from adequate --- Read more👇
April 1, saying it did not give any assurance that BPO workers would be safe from the virus and from adequate transportation amid the rising cost of petroleum products.“Mandating the return to office of 1.4 million IT and BPO workers on the sole basis of economic and tax reasons disregards the issue of health and safety of employees. This is a recipe for disaster,” Bryan Nadua of PM said.
“Our ability to work from home or work from anywhere helps keep us and our families safe. And we all know that we are not completely out of the woods yet of the pandemic,” Balares said.Another group of BPO Employees also opposed the return to officer order by the Fiscal Incentives Review Board of the Department of Finance.
In contrast the BPO workers argue that “The occupational safety and health committees, with employee representation, are in the best position to evaluate safety in our workplaces and recommend a safe full RTO or to maintain the present hybrid setup – not a government that ignores real-life conditions.”
Jodelle Villanueva, a former Customer Service Representative before becoming an HR Manager in a BPO in one of her previous engagements, argued that COVID-19 is very transmissible in the enclosed office setting of BPOs.
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