BetterHelp sold customer data while promising it was private, says FTC
accuses the company of misleading customers by putting a HIPAA seal on its website, despite the fact that “no government agency or other third party reviewed [BetterHelp]’s information practices for compliance with HIPAA, let alone determined that the practices met the requirements of HIPAA.”
If the FTC’s order ends up going through, the $7.8 million would go to customers who signed up for the service between August 1st, 2017, and December 31st, 2020. Here are some of the other things BetterHelp would be required to do: Establish a “comprehensive privacy program” and have an independent third party carry out privacy assessments
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