Activists and volunteers who work with people experiencing homelessness say Austin’s shelters and warming centers were sometimes difficult to reach, lacked accommodations for families with children and weren’t prepared for power outages themselves.
evaluating the city’s cold weather shelter plans and operations throughout 2022 found serious deficiencies. Cold weather shelters were often understaffed during the 17 occasions that the city opened them, the audit found, and there were four nights when shelters should have been made available based on how cold it was, but weren’t.
Compared to the response in 2021, the plans for setting up and accessing shelters this time around were much clearer. “It got real cold this time,” he said while smoking outside a warming shelter on Thursday. “This storm was different.” But despite the clearer planning and coordination, some who provide homeless services said shelters are still too inaccessible for people in different parts of the city.
“Austin Mutual Aid was putting people in hotels because they were being turned away from shelter,” Rose said. Zamfir said the Rathgeber Center was close to capacity during the storm. Its staff did not coordinate with the city and was unaware of the city’s plans for warming shelters, she said.
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